Collaboration
Individuals interact in three primary ways: conversations, transactions, and collaborations.
If you care to make the correct choice selecting your software application, you have to see through the differences that are significant between those interactions.
An interaction of conversation is an exchange of information and an interaction of transaction is transfer of a transaction entity between two or more people involeved, whereas collaborative interaction is employed for a modification of a substance of collaboration, ex.: reaching a common goal.
Collaborative interactions are organized in such a way that the primary goal of the participants is to introduce changes into the collaboration substance from something unstable and intangible, for instance, an idea, into something useful, for example a design solution.
Collaboration software solution
Collaboration software belongs to groupware programs that let people communicate information and work together on projects.
Its excellent usefulness enables participants to see action plans, share documents, track projects, manage schedules, facilitate business processes, be duely notified of any new objectives and events they are involved in. There are a number of approaches to making these applications useful: moderating events, papers and projects, automating business processes and coordinating work of two or more business units or even companies.